Blog topic

AI agents and WhatsApp

The channel where Latin America actually sells. AI agents that answer, qualify and escalate, with the numbers on what running them costs.

9 articles

WhatsApp now charges for service messages: what it really costs a medical practice or small business

Since 1 Oct 2026 Meta charges for WhatsApp service messages after 1,000 free per number. Official rates, a cost table and how to keep the bill low.

What we learned auditing 886 conversations of a WhatsApp agent for medical practices

We audited 886 WhatsApp chats for medical practices: offering a specific day and time booked 34%; quoting only the price, 0.8%. Lessons and fixes.

AI Agents vs Chatbots: Which One You Need

AI Agents vs Chatbots: Which One You Need

AI agents vs chatbots, explained without the hype: what truly sets them apart, concrete examples, and which one your business actually needs.

WhatsApp Coexistence: Add AI, Keep Your Number

WhatsApp Coexistence: Add AI, Keep Your Number

WhatsApp coexistence explained plainly: connect AI to the number you already use, without switching lines or losing chats.

Digital Employees: Your 24/7 AI Agent Team

Digital Employees: Your 24/7 AI Agent Team

How to build a team of digital employees: AI agents that serve, qualify and sell 24/7, plus what to keep human in a hybrid model that actually works.

Conversational AI for Business: Agents, Not Bots

Conversational AI for Business: Agents, Not Bots

A strategic guide to conversational AI for business in Latin America: what AI agents are, where they create real value, and how to start without failing.

Conversational AI for Sales: What Actually Works in LatAm

Conversational AI for Sales: What Actually Works in LatAm

How to sell on WhatsApp with conversational AI in Latin America: recommend, handle objections, qualify and guide to the close.

WhatsApp AI Agents for Business: How to Automate in 2026

How WhatsApp AI agents work and why they are the cheapest automation for businesses in Latin America. Real cases and costs.

WhatsApp Business for selling: what actually moves the number

Turning WhatsApp into a measurable sales channel in Colombia: App or API, templates, response times, what to measure and what Law 1581 requires.